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When you visit our website for the first time (zinzi.nl/zinzi.be/zinzi.com) you will be receiving a message that states that we are using cookies. In order to have our website work at its best possible, we use cookies. Thanks to the cookies, you won't have to edit this information every time you visit us. More than that, cookies help us see the way you use our website and how we can make everything easier for you and more customer-oriented.

What are the cookies

Cookies are small text files that are sent and stored on the device (such as your smartphone, computer or tablet) that you use to visit our webshop. When a cookie is stored on your device, your device can be recognized by the website you are visiting. In addition to cookies, we also use techniques that are comparable and that can also help you to recognize your device and gather information about your website visit, such as javascript.

Accepting Cookies

Fortunatelly, it's really easy to accept the cookies. You can do this in 2 ways: just close the cookie message that pops up on your first visit or simply go on with visiting the website.

Disable/ Delete Cookies

You can, at any time, disable the cookies on your browser. Just remember that once doing that, our website might not work at an optimal performance anymore. Thi is how you can disable/delete your preferences:

Cookies are in general only available from the moment that they are being set on your device. After that availability period expired, the cookies are automatically deleted. We use cookies with a validity period. Firstly, we may use cookies that are only vali during your visit on the browser. Those cookies are immediately deleted after you have closed your session. Secondly, we use cookies that we keep longer, in order to be able to be read at your following visit on our webshop or on the webshop of a third party.

The cookies on our website are not linked to your name, address, e-mail address and such data known to us. We use them only to match advertisement based on a target group profile in order to make them as relevant for you as possible.

Besides our own cookies, we work together with partners that place cookies in our name and we make them available. We have agreements over the usage of cookies and applications with the partners that place them in our name. However, we do not have full control over the usage and process that those third parties follow with reading the cookies. For more information about those processes and applications, please check the privacy policy of those third parties (Note: they may change regularly).

For analysing, we are using webanalyse-tools Google Analytics, offered by Google. We also use Feedback and A/B testsoftware from VWO. The cookies from Google Analytics and VWO enable us, among other things, to see how often our website is visited and which pages of our website are most frequently viewed. For complete information about functionality and data processing, please refer to:

Google Analytics see Privacy statement VWO see Privacy statement

The collected information is processed in statistics and it's used by us to optimize our website so that we can serve you even better. The collected information is not used by us to identify you as a person.

We have concluded a processor agreement with these partners to make agreements about the handling of our data. Furthermore, we allow Google to use the obtained Analytics information for other Google services that we use, such as product offers and (regional) advertisements. Finally, we do not anonymize the IP addresses.

We make use of the following cookies:

Through our webshop, various types of cookies can be placed. They can be divided into three categories: (i) functional cookies, (ii) analytical cookies and (iii) advertising cookies, including tracking and social media cookies.

In accordance with the law, we will only place analytical and advertising cookies if you have given permission via the cookie notification or, without your permission, if the analytical cookies have no or minor consequences for your privacy. Functional cookies can also be placed without your permission.

  • Functional cookies are cookies that enable you to use our webshop and its functionalities. These cookies are necessary for the functioning of our webshop and are placed when you open our webshop or click on a relevant functionality. Think of cookies that, for example, are necessary to stay logged in on our webshop during shopping.
  • Analytical cookies (such as Google Analytics) measure how our visitors use our webshop. With this information , the use of our webshop can be analyzed, and reports and statistics can be generated about the use of our webshop. This allows us to measure the quality or effectiveness of our webshop and improve how we present the content to you.
  • Advertising cookies (including tracking and social media cookies) from third parties, for example, keep track of the advertisements you have seen from us and / or third parties via our webshop or via third-party websites and, for example, whether you clicked on them. If you have given permission for this, we (and the third parties concerned) can use the information obtained through the tracking and advertising cookies to monitor your internet behavior on our webshop and on third party websites. With this we can show you relevant advertisements and products and make personal offers on our webshop and on third party websites based on your interests and we keep track of which third party websites you have shopped with us.
  • The social media cookies make it easier to share information via social media or receive messages when you share something or comment on social media. Social media cookies also make it possible for the social media provider to monitor your internet behavior. We have no control over this and are not responsible for this.

You may change your cookies preferences at any time, via the cookie settigs in your internet browser.

LIST OF THE COOKIES WE KEEP

The chart under contains the name and description of the cookies:

COOKIE nameCOOKIE Description
CART The association with your shopping cart.
CATEGORY_INFO Stores the category info on the page, that allows to display pages more quickly.
COMPARE The items that you have in the Compare Products list.
CURRENCY Your preferred currency
CUSTOMER An encrypted version of your customer id with the store.
CUSTOMER_AUTH An indicator if you are currently logged into the store.
CUSTOMER_INFO An encrypted version of the customer group you belong to.
CUSTOMER_SEGMENT_IDS Stores the Customer Segment ID
EXTERNAL_NO_CACHE A flag, which indicates whether caching is disabled or not.
FRONTEND You sesssion ID on the server.
GUEST-VIEW Allows guests to edit their orders.
LAST_CATEGORY The last category you visited.
LAST_PRODUCT The most recent product you have viewed.
NEWMESSAGE Indicates whether a new message has been received.
NO_CACHE Indicates whether it is allowed to use cache.
PERSISTENT_SHOPPING_CART A link to information about your cart and viewing history if you have asked the site.
POLL The ID of any polls you have recently voted in.
POLLN Information on what polls you have voted on.
RECENTLYCOMPARED The items that you have recently compared.
STF Information on products you have emailed to friends.
STORE The store view or language you have selected.
USER_ALLOWED_SAVE_COOKIE Indicates whether a customer allowed to use cookies.
VIEWED_PRODUCT_IDS The products that you have recently viewed.
WISHLIST An encrypted list of products added to your Wishlist.
WISHLIST_CNT The number of items in your Wishlist.

How can you exercise your rights?

Do you have questions about our privacy policy, then you may contact us at the address or phone number on the Customer Service page. Check our privacy policy to see how your personal data, or for more information about how you can excercise your rights

Contactinformation

ZINZI (the official webstores: Zinzi.nl / Zinzi.be / Zinzi.com)

P.O. Box: Postbus 10142, 3004 AC Rotterdam Nederland

Chamber of Commerce Number: 24188220

From Monday to Friday available between 09:00 - 17:00
By Phone

You can call us at +3110-2380803. We're here to help you!

By Email

Send us an email at customerservice@zinzi.com and we will get back to you within 24 hours.

On WhatsApp

Do you have a short question? Message (Whatsapp) us on
+316-33377588.

Do you have questions?

Message (WhatsApp) us on:
+316-33377588Available from Monday to Friday between 09:00 - 17:00