• Free Shipping Over €49.95
  • 30 Day Return Right
  • Same Day Shipping, if Ordered Before 15:00 *

General Terms and Conditions

Here under you will find an abbreviated and simplified version of our terms and conditions. The official version can be found at this link.

Identity of the entrepreneur

Zinzi is a fashion jewellery brand from the Netherlands. Zinzi.com is the official webstore of Zinzi. Do you want to contact us? Then you can always call between 9:30-17:00 (GMT+2) from Monday to Friday or email us. Are you not in a hurry or you do not have the possibility to call during the opening hours, then we advise you to send us an email. We will try to reply within 24 hours.

Zinzi (official webstores: Zinzi.nl / Zinzi.be / Zinzi.com)
Mailing address: Postbus 10142, 3004 AC, Rotterdam, The Netherlands
Chamber of Commerce number: 24188220
VAT identification number: NL807484878B01
Telephone number: +31(0)102380803
Email address: customerservice@zinzi.com

In case you would like to know more about us, you can follow us on Facebook, Twitter and Instagram. Would you like to hear about our latest collections and special offers? Sign up for our newsletter!

Applicability

The conditions here under are applicable once you purchase in our webstore. That is why we advise you to read them. When certain or more specific terms apply to some of our products, we will do our best to keep you updated. Should any uncertainties appear, we will provide clarity to benefit you, the consumer.

These General Terms and Conditions of the Dutch "Thuiswinkel" Organization were drawn up in consultation with the Consumers’ Association within the framework of the Self-Regulation Coordination Group (CZ) of the Social and Economic Council and will become operable as of July 9, 2015.

Index:

Article 1 - Definitions
Article 2 - Identity of the trader
Article 3 - Applicability
Article 4 - The offer
Article 5 - The contract
Article 6 - Right of withdrawal
Article 7 – Customer's obligations during the time for consideration
Article 8 – Excercising the right of withdrawal and the costs thereof
Article 9 – Obligations of the trader upon withdrawal
Article 10 – Preclusion from right of withdrawal
Article 11 – Price
Article 12 – Compliance and extra warranty
Article 13 – Delivery and execution
Article 14 - Extended duration transactions: duration, termination and prolongation
Article 15 - Payment
Article 16 - Complaints procedure
Article 17 - Disputes
Article 18 - Branch guarantee
Article 19 - Additional or different stipulations
Article 20 - Amendment to the general terms and conditions of Thuiswinkel

Article 1 - Definitions

The following definitions apply in these terms and conditions:
1 Aditional Agreement: an agreement whereby the consumer acquires products, digital content and / or services in connection with a remote agreement and these matters, digital content and / or services are provided by the entrepreneur or by a third party on the basis of an agreement between the third party and the entrepreneur;
2 Withdrawal period: the period within which the consumer can make use of his right of withdrawal;
3 Consumer: the natural person whose action is not within the course of a profession or business and who enters into a distance contract with the trader;
4 Day: calendar day;
5 Digital content: data that is produced and delivered in a digital form; 6 Duration agreement: an agreement that provides for the regular delivery of business, services and / or digital content for a certain period of time;
7 Sustainable data carrier: any tool - including email - that allows the consumer or entrepreneur to store information that is personalized to him in a manner that allows future consultation or use for a time-matched purpose for which the information is intended and which allows for unmodified reproduction of the stored information;
8 Right of withdrawal: the possibility for the consumer to waive the distance contract within the withdrawal period;
9 Trader: the natural or legal person who is a member of the Dutch Thuiswinkel Organization and who offers products and/or services to consumers from a distance;
10 Distance contract: a contract whereby sole use is made of one or more techniques for distance communication within the framework of a system organized by the trader for the distance sale of products and/or services, up to and including the moment that the contract is concluded;
11 Model form for revocation: The European Model Form for Revocation set out in Annex I to these Terms. Annex I is not to be made available if the consumer has no right of cancellation in respect of his order;
12 Technique for distance communication: means that can be used for concluding a contract, without the consumer and trader being in the same place at the same time.

Article 2 - Identity of the trader

Name trader: ZINZI
Operating under the name(s): Zinzi.nl/ Zinzi.be/ Zinzi.com
Registered address:
Professor Bolklaan 1
3043 BC Rotterdam, Nederland
Mailing address: Postbus 10142, 3004 AC Rotterdam
Telephone number: +31(0) 10 – 238 08 03 (international calling rate)
Contact times: From Monday till Friday from 9.30 to 17.00 (GMT+2)
E-mail: customerservice@zinzi.com
Chamber of Commerce number: 24188220
VAT identification number: NL807484878B01

Article 3 - Applicability

1 These general terms and conditions apply to every offer made by a trader and to every distance contract that is realised between a trader and a consumer.
2 Prior to the conclusion of a distance contract, the text of these general terms and conditions will be made available to the consumer. If this is not reasonably possible, the trader will indicate, before the distance contract is concluded, that the general terms and conditions are available for inspection at the trader's premises and that they will be sent free of charge to the consumer, as quickly as possible, at the consumer's request.
3 If the distance contract is concluded electronically, then, contrary to the previous paragraph, and before the distance contract is concluded, the consumer will be provided with the text of these general terms and conditions electronically, in such a way that the consumer can easily store them on a durable data carrier. If this is not reasonably possible, then before concluding the distance contract, the trader will indicate where the general terms and conditions can be inspected electronically and that at his request they will be sent to the consumer free of charge, either electronically or in some other way.
4 In cases where specific product or service-related terms and conditions apply in addition to these general terms and conditions, the second and third paragraphs apply by analogy and the consumer can always invoke the applicable condition that is most favorable to him in the event of incompatible general terms and conditions.

Article 4 - The offer

1 If an offer is subject to a limited period of validity or is made subject to conditions, this will be explicitly mentioned in the offer.
2 The offer contains a complete and accurate description of the products and/or services being offered. The description is sufficiently detailed to enable the consumer to make a proper assessment of the offer. If the trader makes use of illustrations, these will be a true representation of the products and/or services being offered. The trader is not bound by obvious errors or mistakes in the offer.
3 Every offer will contain such information that makes it clear to the consumer what rights and obligations are involved in accepting the offer.

Article 5 - The contract

1 The contract will be concluded, subject to that which is stipulated in paragraph 4, at the moment at which the consumer accepts the offer and the conditions thereby stipulated have been fulfilled.
2 If the consumer has accepted the offer electronically, the trader will immediately confirm receipt of acceptance of the offer electronically. The consumer can dissolve the contract as long as this acceptance has not been confirmed by the trader.
3 If the contract is concluded electronically, the trader will take suitable technical and organizational measures to secure the electronic transfer of data and he will ensure a safe web environment. If the consumer is able to pay electronically, the trader will take suitable security measures.
4 The trader may obtain information - within statutory frameworks - about the consumer's ability to fulfill his payment obligations, as well as about facts and factors that are important for the responsible conclusion of the distance contract. If that research gives the trader proper grounds for declining to conclude the contract, then he has a right, supported by reasons, to reject an order or application or to bind its implementation to special conditions.
5 Together with the product or service, the trader will send to the consumer the following information, in writing, or in such a way that the consumer can store it on an accessible durable medium:
a. the office address of the trader's business location where the consumer can lodge complaints;
b. the conditions under which the consumer can make use of the right of withdrawal and the method for so doing, or a clear statement relating to the exclusion of the right of withdrawal;
c. information on guarantees and existing after-sales service;
d. the price including all taxes on the product, service or digital content; where applicable, the cost of delivery; and the payment method, delivery or execution of the distance agreement;
e. the requirements for terminating the contract, if the duration of the contract exceeds one year or is indefinite;
f. if the consumer has a right of withdrawal, the model form for revocation;
6 In case of an extended duration contract, the stipulation in the previous paragraph applies only to the first delivery.

Article 6 - Right of withdrawal

Upon delivery of products:
1 When purchasing products, a consumer has the possibility of dissolving the contract, without giving reasons, during fourteen days. This period commences on the day after the product was received by the consumer or a representative previous designated by the consumer and announced to the trader. The trader may ask the consumer for reason of withdrawal, but do not oblige them to state the reason(s).
2 The term referred to in paragraph 1 shall commence on the day after the consumer, or a third party designated by the consumer, who is not the carrier, received the product, or:
a. if the consumer has ordered multiple products in the same order: the date on which the consumer, or a third party designated by him, received the last product. The entrepreneur may, if he has informed the consumer clearly in advance of the ordering process, refuse an order of multiple products with a different delivery time.
b. if the delivery of a product consists of different shipments or parts: the date on which the consumer, or a third party designated by him, received the last shipment or the last item;
c. for regular delivery of products for a specified period: the date on which the consumer, or a third party designated by him, received the first product.
Upon delivery of services or digital content not provided on a material carrier:
3 When services are supplied, a consumer has the possibility of dissolving a service agreement for 30 days, without giving reasons. The trader may ask the consumer for the reason of revocation, but not oblige them to state their reason.
4 The term reffered to in paragraph 3 shall start on the day following the conclusion of the agreement.
In order to make use of his right of withdrawal, the consumer will act in accordance with the reasonable and clear instructions that the trader provided when the offer was made and/or at the latest upon delivery.

Extended time for consideration for products, services and digital content not provided on material carrier by non-disclosure of the withdrawal right
5 If the trader has not provided the consumer with legally required information on the right of withdrawal or the Model Form for Revocation, the period of refusal will expire twelve months after the end of the initial period of consideration, determined in accordance with the previous paragraphs of this article.
6 If the trader has provided the consumer with the information referred to in the previous paragraph within twelve months after the date of commencement of the original appraisal period, the period of notice shall expire 30 days after the date on which the consumer has received that information.

Article 7 – Customer's obligations during the time for consideration

1 During the time for consideration, the consumer will carefully handle the product(s) and the packaging. The consumer will only extract or use the product in order to determine the nature, characteristics and functions of the product. The starting point here is that the consumer can only handle and inspect the product as he should do in a store.
2 The consumer is solely responsible for depreciation of the product resulting from a way of handling it in a way different than the one stipulated in paragraph 1.
3 The consumer is not liable for depreciation of the product if the trader has not provided him with all mandatory information on the right of withdrawal before or upon the conlusion of the agreement.

Article 8 - Excercising the right of withdrawal and the costs thereof

1 If the consumer makes use of his right of withdrawal, he will report this within the term of the time for consideration by means of the Model Form for Revocation or on another unambiguous manner to the trader;
2 As soon as possible, but within 14 days from the day following the notification referred to in paragraph 1, the consumer shall return the product, or hand it over to (an authorized representative of) the trader. In any of the cases, the consumer has to respect the return term when returning a product, before the term has expired.
3 The consumer returns the product with all the supplied accessories, if reasonably possible in the original condition and packaging, and in accordance with the resonable and clear instructions provided by the trader.
4 The risk and burdain of proof for the right and timely exercies of the right of withdrawal lies with the consumer. 5 The consumer bears the direct cost of returning the product. If the trader has not reported that the consumer has to bear these costs or if the trader has to or decides to bear these costs, the consumer is exonerated of this responsability.
6 If the consumer repeats after having explicitly requested that the service or supply of gas, water or electricity that is not ready for sale in a limited volume or quantity commences during the period of reflection, the consumer ows the entrepreneur an amount that is proportional to that part of the commitment that the entrepreneur has met at the time of revocation compared with full compliance with the commitment.
7 The consumer shall not bear any costs for the provision of services or the supply of water, gas or electricity, which are not ready for sale in a limited volume or quantity, or to supply district heating if:
a. the entrepreneur has not provided the consumer with statutory information on the right of withdrawal, the cost reimbursement or the revocation model form, or;
b. the consumer has not explicitly requested the start of the service or gas, water, electricity, or district heating service or service during the consideration period.
8 The consumer is not responsible for the full or partial delivery of non-material digitally delivered material, if:
a. prior to delivery, the consument has not explicitly agreed to commence compliance witht he agreement before the end of the period of reflection:
b. the consumer has not recognized losing his right of withdrawal in granting his consent;
c. the trader has failed to confirm this consumer statement.
9 If the consumer makes use of his right of withdrawal, all additional agreements are abrogated by law.

Article 9- Obligations of the trader upon withdrawal

1 If the trader makes it possible for the consumer to receive the notification for revocation electronically, he will immediately send, upon receiving the message, the confirmation of receiving.
2 The trader shall reimburse all payments to the consumer, including possible delivery costs made by the trader in the account of the returned product, immediately but within the 14 days following the date on which the consumer has reported the cancellation. Unless the trader offers to pick up the product himself, the consumer may have to wait for the refund until the product has been received or until the consumer demonstrates that he has returned the product, whichever is the earliest.
3 The trader will use the same payment method for the refund as the consumer, unless the consumer consents differently. The refund is free of charge for the consumer.
4 If the consumer has chosen for a more expensive delivery method than the standard shipment method, the trader will not be held responsible for the additional costs for the more expensive method.

Article 10- Preclusion from the right of withdrawal

The trader can preclude the consumer from having a right of withdrawal for certain products or services. The preclusion of the right of withdrawal is only valid if the trader clearly stated this fact when making the offer, or at least in good time prior to conclusion of the contract.
1 Products or services whose price is subject to fluctuations in the financial market on which the trader has no influence and which may occur within the period of withdrawal
2 Agreements that are closed during a public auction. Public auction means a sales method whereby products, digital content and / or services are offered by the trader to the consumer who is personally present or to be personally present at the auction under the guidance of an auctioneer, and the successful bidder is required to take down the products, digital content and / or services;
3 Services agreements, after the full implementation of the service, but only if:
a. the implementation has begun with explicit prior consent of the consumer; and
b. the consumer has clarified that he loses his right of withdrawal, once the trader has fulfilled the agreement;
4 Services for the provision of accommodation, if provided for in the contract, a certain date or period of implementation and other than for residential purposes, freight transport, car rental services and catering;
5 Agreements relating to leisure activities, if the agreement provides for a certain date or period of implementation;
6 Consumer-manufactured products that are not prefabricated and which are manufactured on the basis of an individual choice or decision of the consumer, or which are clearly intended for a particular person;
7 Deteriorating products or limited shelf life; 8 Sealed products which are unsuitable for return and sealed after delivery for health or hygiene reasons;
9 Products which, by their nature, are irrevocably mixed with other products;
10 Alcoholic beverages whose price has been agreed upon at the conclusion of the contract but whose delivery can only take place after 30 days and whose actual value depends on fluctuations in the market where the trader has no influence;
11 Sealed audio- and video-recordings and computer software, whereby the consumer has broken the seal.
12 For individual newspapers and magazines;
13 The delivery of digital content other than a material carrier, but only if:
a. the implementation has begun with explicit prior consent of the consumer; and
b. the consumer has declared that he loses his right of withdrawal.

Article 11 - The price

1 During the period of validity indicated in the offer, the prices of the products and/or services being offered will not be increased, except for price changes in VAT-tariffs.
2 Contrary to the previous paragraph, the trader may offer products or services at variable prices, in cases where these prices are subject to fluctuations in the financial market over which the trader has no influence. The offer must refer to this link with fluctuations and the fact that any prices mentioned are recommended prices.
3 Price increases within 3 months after the contract was concluded are only permitted if they are the result of statutory regulations or stipulations.
4 Price increases more than 3 months after the contract was concluded are only permitted if the trader stipulated as much and:
a. they are the result of statutory regulations or stipulations; or
b. the consumer is authorized to terminate the contract on the day on which the price increase takes effect.
5 Prices stated in offers of products or services include VAT.

Article 12- Compliance and extra warranty

1 The trader guarantees that the products and/or services fulfill the contract, the specifications stated in the offer, the reasonable requirements of reliability and/or serviceability and the statutory stipulations and/or government regulations that existed on the date that the contract was concluded. If agreed the trader also guarantees that the product is suited for other than normal designation.
2 An additional warranty provided by the trader, its supplier, manufacturer or importer never limits the legal rights and claims that the consumer may, under the agreement, apply to the trader if the trader is flawed in complying with his part of the agreement.
3 Additional warranty is understood to mean any commitement of the trader, its supplier, importer or producer in which grants the consumer certain rights or claims that go beyond what is legally required in the event of failure to comply with their part of the agreement.

Article 13 – Delivery and execution

1 The trader will take the utmost care when receiving and carrying out orders of products and in evaluating applications for services.
2 As a place of delivery, the address that the consumer has notified the trader with is the valid address.
3 Subject to the stipulations of article 4 of these terms and conditions, the trader will make accepted orders at an expedited rate, but not later than 30 days, unless another delivery date has been agreed. If delivery is delayed, or if an order can not be executed, or only partially, the consumer will receive a message within 30 days from placing the order. In that case, the consumer has the right to dissolve the agreement without charge and the right to any compensation.
4 After dissolution in accordance with the previous paragraph, the trader will repay the amount paid by the consumer without delay.
5 The risk of damage and / or loss of products rests with the trader until the time of delivery to the consumer or a predetermined representative and known to the trader, unless explicitly agreed otherwise.

Article 14 - Extended duration transactions: duration, termination and prolongation

1 The consumer has a right at all times to terminate an open-ended contract that was concluded for the regular supply of products (including electricity) or services, subject to the agreed termination rules and a period of notice that does not exceed one month.
2 The consumer has a right at all times to terminate a fixed-term contract that was concluded for the regular supply of products (including electricity) or services at the end of the fixed-term, subject to the agreed termination rules and a period of notice that does not exceed one month.
3 With respect to contracts as described in the first two paragraphs, the consumer can:
-terminate them at all times and not be limited to termination at a specific time or during a specific period;
-terminate them in the same way as that in which they were concluded;
-always terminate them subject to the same period of notice as that stipulated for the trader.
Prolongation
4 A fixed-term contract that was concluded for the regular supply of products (including electricity) or services may not be automatically prolonged or renewed for a fixed period of time.
5 In departure from that which is stated in the previous paragraph, a fixed-term contract that has been concluded for the regular supply of daily or weekly newspapers or magazines may be automatically prolonged for a fixed term that does not exceed three months, if the consumer is at liberty to terminate this prolonged contract towards the end of the prolongation, with a period of notice that does not exceed one month.
6 A fixed-term contract that has been concluded for the regular supply of products or services may only be automatically prolonged for an indefinite period of time if the consumer has at all times the right to terminate, with a period of notice that does not exceed one month and, in the case of a contract to supply daily or weekly newspapers or magazines regularly but less than once per month, a period that does not exceed three months.
7 A fixed term contract for the regular supply, by way of introduction, of daily or weekly newspapers and magazines (trial subscriptions or introductory subscriptions) will not be automatically prolonged and will automatically terminate at the end of the trial period or introductory period.
Duration
If the fixed-term of a contract exceeds one year, then after one year the consumer has at all times a right to terminate, with a period of notice that does not exceed one month, unless reasonableness and fairness dictate that premature termination of the contract would be unacceptable.

Article 15 – Payment

1 As far as no other date has been agreed in the agreement or the additional terms, sums payable by the consumer should be paid within 14 days after the start of the withdrawal period or, in the absence of a notice, within 14 days from the conclusion of the contract. In the case of a contract to provide a service this 14 days start on the moment the consumer receives the traders confirmation of the contract.
2 When selling products to consumers, the general terms and conditions may never stipulate an advance payment in excess of 50%. Where advance payment is stipulated, the consumer cannot invoke any rights whatsoever in relation to the implementation of the order or service(s) in question before the stipulated advance payment has been made.
3 The consumer is obliged to report immediately to the trader any inaccuracies in payment data provided or stated.
4 In the event of non-payment on the part of the consumer, after he has been informed by the trader of the late payment and has given the consumer a period of 14 days to meet his obligations, the trader has the right, subject to statutory limitations, to charge the consumer reasonable costs about which the consumer was informed in advance. This collection fee amounts to a maximum of 15% on outstanding amounts to €2,500, =; 10% over the next € 2,500, = and 5% over the next € 5,000, = with a minimum of € 40, =. The entrepreneur may deviate from the amounts and percentages for the benefit of the consumer.

Article 16 - Complaints procedure

1 The trader provides for a complaints procedure, that has been given sufficient publicity, and will deal with a complaint in accordance with this complaints procedure.
2 Complaints about exercising the contract must be submitted to the trader without delay, in their entirety and clearly defined, after the consumer has discovered the defects.
3 A reply to complaints submitted to the trader will be provided within a period of 14 days, calculated from the date of receipt. If it is anticipated that a complaint will require a longer processing time, then the trader will reply within 14 days, confirming receipt and indicating when the consumer can expect a more elaborate reply.
4 A complaint about a product, a service or the trader's service can also be submitted via a complaints form on the consumer's page of the website of the Dutch Thuiswinkel Organization, www.thuiswinkel.org. The complaint is then sent both to the trader concerned and the Dutch Thuiswinkel Organization.
5 If the complaint cannot be solved in joint consultation, then it becomes a dispute that is subject to the disputes settlement scheme.

Article 17 – Disputes

1 Contracts entered inbetween a trader and a consumer and which are subject to these general terms and conditions are subject only to Dutch law.
2 Disputes between a consumer and a trader over the conclusion or exercising of contracts relating to products and services to be supplied by this trader can be put before the Thuiswinkel Disputes Committee, P.O. Box 90600, 2509 LP in The Hague (www.sgc.nl), by either the consumer or the trader, with due observance of that which is stipulated below.
3 The Disputes Committee will only deal with a dispute if the consumer first submitted his complaint, without delay, to the trader.
4 If the complaint is not resolved, the dispute must be brought before the Disputes Committee within twelve months after the consumer's complaint to the trader, in writing or in another form to be determined by the Commission.
5 If a consumer wishes to submit a dispute before the Disputes Committee, preferably the consumer first informs the trader first, the trader is bound by that choice.
6 If the trader wishes to submit a dispute to the Disputes Committee, the consumer must, within five weeks after a written request made by the trader, make a written request whether he wishes to do so or to seek the dispute by the competent court . Should the trader not take the consumer's choice within five weeks, the trader is entitled to submit the dispute to the competent court.
7 Rulings of the Disputes Committee are subject to the conditions as stipulated in the regulations of the Disputes Committee. Decisions of the Disputes Committee take the form of binding advice.
8 The Disputes Committee will not deal with a dispute - or will terminate their intervention - if the trader has been granted a suspension of payments, gone bankrupt or has actually terminated business activities before the committee dealt with the dispute during a session and rendered a final ruling.
9 If another disputes committee that is recognized or affiliated with the Disputes Committee Foundation for Consumer Affairs (SGC) or the Complaints Institute Financial Services (KIFID) is competent, in addition to the Thuiswinkel Disputes Committee, the latter will have exclusive jurisdiction for disputes relating mainly to the method of distance sales or services. For all other disputes, this applies to the other disputes committees recognized by the SGC or affiliated with the Kifid.

Article 18 - Branch guarantee

1 The Dutch Thuiswinkel Organization guarantees the fulfilment of obligations of her members in relation to binding advices imposed on them by the Thuiswinkel Disputes Committee, unless the member decides to put the binding advice before a law-court for verification within two months after de date of that advice. In case of law-court verification the suspension of the guarantee will end and the guarantee will come into effect again upon the court ruling becoming final and conclusive, whereby the court has declared that the binding advice has binding effect. Up to a maximum sum of € 10.000,= per binding advice the Dutch Thuiswinkel Organization will pay this sum to the consumer. In case of sums higher than € 10.000,= per binding advice, the sum of € 10.000,= will be paid. As far as the sum is higher than € 10.000,= the Dutch Thuiswinkel Organization has the obligation to take reasonable adequate efforts to pursue the member to fulfil the binding advice.
2 Application of this guarantee requires the consumer to submit a written appeal to the Dutch Thuiswinkel Organization and to transfer his claim on the trader to the Dutch Thuiswinkel Organization. As far as the claim on the trader exceeds the sum of € 10.000,=, the consumer will be offered the possibility to transfer his claim on the trader above the sum of € 10.000,= to the Dutch Thuiswinkel Organization, where after this organization will pursue payment of the claim in court on her own title and costs.

Article 19 - Additional or different stipulations

Additional stipulations or stipulations that differ from these general terms and conditions, may not be detrimental to the consumer and should be recorded in writing, or in such a way that consumers can store them in a readily accessible manner on a durable medium.

Article 20 - Amendment to the general terms and conditions of Thuiswinkel

1 The Dutch Thuiswinkel Organization will only amend these general terms and conditions after consultation with the Consumers' Association.
2 Amendments to these terms and conditions will only come into effect after they have been published in the appropriate way, on the understanding that where amendments apply during the validity of an offer, the stipulation that is most favorable to the consumer will prevail.

Address of the Dutch Thuiswinkel Organisation:
Horaplantsoen 20, 6717 LT Ede Postbus 7001, 6710 CB Ede.
www.thuiswinkel.org

Annex I: Model withdrawal form

Model withdrawal form (just fill in this form and return when you want to withdraw from the contrat)

To: ZINZI

P.O. Box 10142, 3004 AC Rotterdam (email address: customerservice@zinzi.com)

I / We* share / share* hereby give notice that I / our* contract on
the sale of the following products: [designation product]*
the supply of the following digital content: [display digital content]*
the provision of the following service: [service designation]* Revoke*

Odered on* / received on* [date order with services or goods receipt at]

[Name of consumer(s)]

[Address of consumer(s)]

[Signature of consumer(s)] (only if this form is notified on paper)

*Delete if not applicable or fill in as appropriate.

From Monday to Friday available between 09:00 - 17:00
By Phone

You can call us at +3110-2380803. We're here to help you!

By Email

Send us an email at customerservice@zinzi.com and we will get back to you within 24 hours.

On WhatsApp

Do you have a short question? Message (Whatsapp) us on
+316-33377588.

Do you have questions?

Message (WhatsApp) us on:
+316-33377588Available from Monday to Friday between 09:00 - 17:00