What is the delivery time if I order a piece of jewelry with an engraving?+
The delivery time is 1-4 working days. Because we personally engrave your piece of jewelry, it takes a little more time.
What are the additional costs of engraving my jewellery?+
Engraving your Zinzi jewelry is completely free of charge when you order through www.zinzi.com.
How do I order a piece of jewelry with engraving?+
It's very easy! You can find our collection of engravable jewelry here. You can choose between two fonts, straight and chic. After that, you can enter the desired text in the text box. The maximum number of letters you can enter is always indicated with the jewelry, and this may vary per item. You can use all the letters of the alphabet and characters on your keyboard. Unfortunately, we cannot engrave hearts or other symbols. Please note that we are not responsible for any typos, so double-check your text. The actual engraving may differ from your expectation; the chosen font is always adjusted to the size of the engraving area. This may result in it being slightly larger or smaller than anticipated.
Can I exchange or return a piece of jewelry with engraving?+
No, unfortunately, this is not possible. We engrave your jewelry entirely according to your wishes upon order. Due to this personalization, you cannot return or exchange this item. If you're unsure about the size, you can always ask our customer service for advice. Tip: Order our handy ringsizer to determine the correct ring size or check our size chart.
BE
NL